Annual Report 2014

 
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annualreport

TS9C3909 
 

A Letter from Michael Malihi

OSAH finished FY2014 having received 60,000 cases, the largest increase ever in our continually burgeoning caseload. Each judge was responsible for managing an average caseload in excess of 4,000 cases.  Although we have the highest caseload per judge in the nation, OSAH has used its human capital and innovative methods to achieve the lowest cost per case.  OSAH has only 30 employees; however our hardworking judges, our committed staff members, and our reliance on technological advancements and stakeholder partnerships allowed us to finish the year strong.

OSAH’s goal is to continue improving its performance to serve Georgia and its citizens ever more efficiently. We frequently measure our performance and strive to raise the bar with each passing year.  OSAH delivers excellent-quality work quickly and efficiently, treats all hearing participants with courtesy, and is accessible to the citizens of Georgia’s 159 counties.  Consequently, our stakeholder satisfaction remains high.  As we welcome new ideas and value change, we have been working diligently in the past year to lay the groundwork for innovations that will be implemented in the coming year.

We expect great things for FY2015. In the fall, we are moving our offices and expanding our courtrooms. Several exciting changes include enhanced security and a “Fast Lane” security checkpoint to improve ease of access for the legal community, law enforcement, and our frequent visitors.  A new, high-tech case management system, which is in the late stages of development, will ultimately allow easier access to case files online, increasing convenience and lowering costs for all users.  OSAH’s updated, easy-to-use website will be introduced in the next few months, and will be compatible with smartphone and other handheld devices.

We could not have accomplished so much without the partnership of our stakeholders: the Office of the Governor, the Office of the Lt. Governor, the Office of the Speaker of the House, the members of the General Assembly, the Attorney General’s Office, Atlanta Legal Aid, Georgia Legal Services, Emory University School of Law, the membership of the State Bar of Georgia, state agencies, the judiciary, law enforcement, and especially the citizens of the State of Georgia.  We look forward to continuing to improve our services to our stakeholders in FY2015.

 

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